REFUND POLICY

All products sold on www.embroiderydesignhouse.com are digital embroidery design files.
No physical products are shipped.

Refund Policy for Digital Products

Because our products are digital and instantly downloadable:

❌ No refunds after a successful download
❌ No exchanges after download

Please review product descriptions carefully before purchasing.

If you experience a technical issue, receive a corrupted file,
or receive an incorrect file, please contact us within 7 days at:
info@embroiderydesignhouse.com
 

Our Services

1. Ready-Made Embroidery Designs

We sell instant-download digital embroidery files compatible with most embroidery machines.

These files are suitable for embroidery on:

T-shirts, hoodies, and jackets

Baby items and home décor

Tote bags, hats, and accessories

👉 Digital files only. No physical items included.

2. Custom Embroidery Digitizing

We convert your logo, artwork, or image into machine-ready embroidery files based on your requirements.

3. File Conversion

Fast and accurate conversion of embroidery designs into different machine formats.

4. Design Modifications

Minor design adjustments including:

Resizing

Text edits

Color changes

Small corrections

By purchasing from our website, you agree to this Refund Policy.